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Masterpet

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Your privacy is important to us

Masterpet Corporation Ltd is committed to protecting the privacy of all personal information you provide via any Masterpet Corporation Ltd website.

The information you provide will be managed in a secure, safe and responsible manner. Masterpet Corporation Ltd will not release your information to third parties without your approval. It will only be shared within the Masterpet Corporation Ltd, which includes Masterpet NZ and Masterpet Australia.

How we collect your information

You are able to browse this website without registering any personal information. This website collects information only when you:

  • Register as a customer of Masterpet Corporation Ltd
  • Sign up for special offers, to enter competitions, or to receive information
  • We collect your email address when you send general enquiries or provide feedback to Masterpet Corporation Ltd

The information collected by our server

When you visit this site, our server logs the following information from your browser (which does not personally identify you):

  • The type of browser and operating system you are using
  • The previous site that you visited
  • Your server’s IP address
  • Our server logs the date and time of your visit, which pages you visit, and any documents downloaded.

Our server might use a feature of your browser called a cookie to assign a user ID. We only use cookies to store the sites or databases that a user selects. A cookie cannot read your hard drive or perform any commands on your computer and contain no personal details (such as your name, address, phone number or email address). Cookies are not used for any other purpose. You do not need to have configured your browser to enable the accepting or sending of cookies in order to use this site.

The information collected by our server is used only to generate statistics and analyse site activity such as:

  • Tracking website usage patterns
  • Help us analyse and understand what content is relevant for users
  • Enabling you to use certain services on our websites
  • Assessing effectiveness of our activities that we provide for the users of our websites

How we use the information

Masterpet  from time to time uses information collected from our websites for:

  • Internal research
  • If you give permission, we will send you any of our online or offline marketing materials.

Contact details

If you have any questions about the privacy policy and security of your personal information, please call 0800 738 546 (NZ) or 1300 651 111 (Australia) or email us.